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Customer service

Our aim is to provide the best standard of service for all our residents.

Equality and diversity

It is our policy that all applicants for housing and employment are treated equally and that discrimination on the grounds of race, colour, religion and ethnic origin and sex is both unfair and unacceptable.  We welcome applications from people with special needs or who are from disadvantaged or discriminated against groups.

To make sure we meets our aims, ethnic records are maintained to check that all applicants for our housing and employment are treated equally.  To help us with this monitoring exercise all applicants are requested to describe their ethnic origin.  If the applicant does not wish to provide this information, they will not  be pressed to do so and their application will not be affected in any way.