sussex housing and care
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Action on Hearing Loss
Formerly the RNID (Royal National Institute for Deaf People)
Offers a range of services for people who are deaf or hard of hearing and provides information and support on all aspects of deafness, hearing loss and tinnitus.
Information Line: 0808 808 0123 / Textphone: 0808 808 9000
www.actiononhearingloss.org.uk
Adult Social Care
East and West Sussex County Councils’ Adult Social Care departments provide advice and help for adults who find it difficult to manage daily tasks in the home. They can provide information and advice on care and support options, providers and funding as well as undertaking assessments to make sure people get the right sort of help to meet their needs.
East Sussex Adult Social Care & Health:
0345 60 80 191
www.eastsussex.gov.uk/socialcare
West Sussex Adult Social Care:
01243 642555
www.westsussex.gov.uk/living
Age UK
Provides information, advice and products for older people and has a network of local groups.
Advice Line: 0800 169 8787
www.ageuk.org.uk
Alzheimer’s Society
Provides information, advice and a range of services to people affected by dementia.
Advice Line: 0845 300 0336
www.alzheimers.org.uk
Care Quality Commission
The independent regulator of health and social care services in England. They regularly inspect care homes to ensure they meet the government’s standards for quality and safety.
National Customer Service Centre:Telephone: 03000 616161
www.cqc.org.uk
CQC National Customer Service Centre
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
Citizens Advice
Provides free information and advice to everyone on their rights and responsibilities. Advice is available online, by phone and at local offices.
Advice Line 08444 111 444
www.citizensadvice.org.uk
Elderly Accommodation Counsel (EAC)
A national charity that aims to help older people make informed choices about meeting their housing and care needs.
EAC FirstStop Advice: 0800 377 7070
www.firststopadvice.org.uk
They have also produced many guides on their sister website: www.housingcare.org.uk
RNIB: Royal National Institute for Blind People
The leading charity offering information, support and advice to blind and partially sighted people.
Helpline: 0303 123 9999
www.rnib.org.uk