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Posted by: Caroline Hall, on 23/03/2015

Meet Lindsey, Care Home Manager at Ardath in Bexhill

“A day in the life of being care home manager at Ardath is often busy, and always different every day.

“When I come into work at 9am, the senior is usually on medication round, and the carers are supporting residents to get ready for breakfast, which is served between 8am and 10am.

“Mid-morning we have an activity in place for residents; this is different day to day. It may be an activity staff deliver, such as a quiz, crossword or chair exercises, or it could be an outside entertainer coming in to sing or play music.

“Once I month I hold a residents meeting, we alternate every month between a general meeting and a catering meeting, which our chef manager Stuart will attend with me.  This allows us to gain feedback from the residents on what we are doing, as well as allowing them to make any suggestions they may have, such as new activities, new meals, and giving feedback on how staff are doing.

“We have lunch between 12.30pm and 1.30pm, which residents can have either in the dining room, or in their bedrooms. Staff are always around to support in the dining room, and will support residents in their rooms if needed.

“In the afternoon, we hold another activity, which again is delivered by staff, or by an outside provider. We try to vary what we do, and we make sure that if we have a physical activity in the morning, such as exercises, ball games, or carpet boules, we will put something more mentally stimulating on in the afternoon, such as quiz or reminiscence session.

“My days are spent working with my Deputy Manager, Carol, and we ensure that we complete all of the tasks needed to keep the residents, staff and service safe. We hold team meetings, and supervise staff, we meet with the residents and attend handover meetings to keep up with changing health needs, we ensure care plans are all person centred and outline the care each individual wants and needs. We also work closely with families, social services, and other professionals to ensure that all the needs of the resident are met.

“We also meet with prospective residents and their families and show them the home.  We are able to show them any vacant rooms we may have, as well as our two lounges, the dining room, the garden and the hairdresser’s salon.

“This allows people to get the feel of our home, and meet some of our staff members, most of whom have a lot of experience, and have worked here for a few years.

“Staff turnover at Ardath is very low, and this is one of the things which creates a nice atmosphere in the home, as staff know the residents very well.

“Following a viewing, we would then go and see prospective residents at home, to ensure that we are able to meet their needs, and to get all the information we need to make a personalised care plan for them. Staff can read this before the resident comes to stay with us, meaning that they are aware of the support they will need to provide.

“Ardath is a lovely home, with a very good staff team, and I enjoy working here.  We always welcome visitors, so please feel free to come along and meet us…”

Click here to find out more about Ardath

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