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Awards and memberships

RSPCA Gold Footprint award

We operate a pet friendly policy across our properties. This encourages residents to bring their companions with them when they move in.

Our pet policy received a gold award from the RSPCA's 'Community Animal Welfare Footprint' scheme. The RSPCA Footprint scheme seeks to promote good practice in animal welfare by local authorities and housing providers.  Find out more about the RSPCA Community Footprint scheme.

View our pet policy (PDF, 459Kb)

Housing Ombudsmen Service

Sussex Housing & Care is proud to be a member of the Housing Ombudsmen Service. The Housing Ombudsman is set up by law to consider disputes about the housing organisations that are registered with them.

The Housing Ombudsmen service considers complaints using it's dispute resolution principles, so that both landlords and tenants can resolve issues at the earliest opportunity.

Care England

Sussex Housing & Care are a member of Care England, a body which works on behalf of small, medium and large providers of care nationwide.

Care England creates a unified voice on behalf of its members and the care sector, and works to develop high levels of care across the country.

National Housing Federation

We are also a member of the National Housing Federation, a body which represents independent not-for-profit housing associations in the United Kingdom.

The National Housing Federation's members provide two-and-a-half million homes for five million people across the UK, and aims to promote housing associations and campaign for better homes and communities.

Association of Retirement Housing Managers (ARHM)

Sussex Housing & Care is a member of the ARHM which is the largest trade association body for the retirement sector. Our membership is a sign that we are committed to delivering a professional and high-quality service to our residents. It also serves as a badge of confidence for current and prospective residents and their families.

Care Quality Commission (CQC)

Our four care homes are regulated by the Care Quality Commission (CQC) which is an independent regulator of health and adult social care in England.

The CQC makes sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve.