Oakwood Court care home rated good by CQC | News from Oakwood Court
Oakwood Court care home rated good by CQC
Oakwood Court care home in Haywards Heath has been awarded a ‘good’ rating following a recent CQC inspection in November.
Our not-for-profit home welcomed the CQC’s inspection and on Friday 22 November, residents, relatives and staff gathered to celebrate the success of CQC’s report.
The inspectors rated Oakwood Court as ‘Good’ in all five areas: safe, effective, caring, responsive and well led. We received outstanding ratings for two categories including our workforce equality, diversity and inclusion, and also our workforce wellbeing and enablement.
Praise and recognition were shared by the inspectors: “This service is exceptional at maximising the effectiveness of people’s care and treatment by assessing and reviewing their health, care, wellbeing and communication needs with them. The service always cared about and promoted the wellbeing of their staff and was exceptional supporting and enabling staff to always deliver person-centred care.
Tracy Evans, Chief Executive said: “We are delighted to have received a ‘good’ rating, it’s thanks to our brilliant team who put residents at the heart of everything they do. In recent surveys, 100% of residents who responded said they were happy with the care and support they receive and 100% of staff would recommend us as a good place to work. We are very proud of Oakwood Court, which is currently being extended so we can offer much needed additional homes for new residents in the summer of 2025. Thank you to our staff, residents and relatives who fed back to the CQC inspectors and shared praise for our service.
David Baker moved his Dad to Oakwood Court in August and attended the celebration party, David said: “The CQC good rating is totally deserved. We are impressed with the home and it feels like home from home. The staff are incredible, nothing is too much trouble. Dad is thriving there and it’s wonderful, we enjoy visiting him. Well done Oakwood Court!”