New i-care system launched at Oakwood Court | News

Sussex Housing & Care has launched a new electronic i-care system at Oakwood Court care home in Haywards Heath. This new state of the art system enables us to continue to provide person centred care to our residents whilst using modern technology to save time and paper. 

The new system uses smart phones which our carers carry with them to record the care they have provided to each resident. For example, how they have supported them, what daily activity they've enjoyed and how the resident is feeling. At the end of each shift the new team can easily access the notes for each resident and continue to provide an excellent service and personalised care for each individual.

The launch has been highly anticipated and the Oakwood Court team have been preparing for sometime, including uploading all of the paper care plan information for each resident onto the system, and also training the staff team to use the smart phones.

Cynthia, Care Assistant at Oakwood Court said; "It's great to have these smart phones because right away you can input the information, we don't have to wait until the end of the day to write it up, it's really helpful for all of the carers. We can either type or talk into the phone and it's a friendly system to use."

Maria, Senior Care Assistant at Oakwood Court said: "The new system is modern, time efficient and is fool proof - it alerts us to actions that are required. As a senior carer I'll be able to better keep track and see my team's actions throughout the day, knowing what they've completed and what needs to be done. The information we input is systematic and is more in depth and person centred."

Oakwood Court is the first of our care homes to benefit from the new system. Woodlands care home in Crowborough is next to install it and they start the training this month. All four of our care homes will have the i-care system by the end of the year.