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We are a not for profit Housing Association providing high quality, affordable housing, support and care services for older people in Sussex. We reinvest our profit back into the organisation so we can continiously improve our properties and brighten our residents' lives.
91% of our staff recommend us as a good place to work.
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Laura's promoted to a Senior Care Assistant
Laura has been promoted to a Senior Care Assistant at Oakwood Court care home in Haywards Heath. She shares what it's like to take on more responsibility...
"I started as a care assistant in April 2019, and worked in care for 19 months before this. I was attracted to working for Sussex Housing & Care because I wanted to spend quality time with residents, making a difference to their day, rather than only attending to their care needs. I chatted to colleagues about their experience working at Oakwood Court and had heard some great things.
I was a care assistant here for four years, including throughout the covid pandemic. These challenging times brought the team closer, we all relied on each other and built a good working relationship.
I was encouraged by fellow seniors here and the management, to consider developing my career and becoming a senior. At first I was daunted by the idea, it seemed like a lot of responsibility and I wasn’t sure if it was for me.
A year ago I started training as a senior carer, this involved shadowing other seniors, they taught me everything. I found this a good way to learn because it was practical and hands on. If I got stuck, they were there to help.
I enjoy that I get to interact with residents and now that I administer their medication, I get more opportunities to chat one to one and check in with how they are feeling. In my senior role I have more interaction with families which is interesting. I hear stories about our residents lives and I can update them with any latest news.
Being a team leader was easier than I thought, we’re such a strong team and everyone is really friendly. Communication and working together is important, I always let the team know I’m around and can help if they need support.
Becoming a senior carer has been a good experience for me. As part of this role I’ve studied NVQ Level 3 Health and Social Care, which I’ve enjoyed studying and makes me realise how much knowledge I’ve gained in my role.
Overall, becoming a senior has been a great opportunity, I’ve personally had to commit time to study, but I find my job rewarding and I’m motivated to make a real difference to our residents and put them at the heart of everything I do."