Angela and Maureen are ACE | Meet the team

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Meet the team

We employ around 170 staff across our care homes, housing schemes and support office. With so many diverse roles, we would like to introduce you to some of our team. Just click on the roles below to find out more.

Care Assistant

Care Home Administrator

Jessica james administrator looking and smiling at the camera in a purple polo shirt I support the Care Home Manager with all the administration at the home. This includes for example completing forms for new residents and staff, collating the residents’ activity calendar, paying invoices, helping to manage the budget, completing and submitting payroll and liaising with support services in Seaford.

I’m the first point of contact for everyone who walks through the door so I welcome friends and families of residents, doctors, nurses, tradesmen and I take care of all the telephone calls. Some of my colleagues say “I’m the glue that holds the home together!”

This is a very busy role and I have the freedom to complete my work, be with the residents and interact with staff. We’re a good team here.

Jessica at Oakwood Court care home, Haywards Heath.

Maintenance

Martin with protective goggles on using drill to make a hole to hang a pictureI take care of the day to day maintenance of the building making sure all the checks have been done, including fire and gas safety and electrical testing. My role also includes tasks such as unblocking shower wells, checking light bulbs and cleaning the bins. There is generally a lot of cleaning involved and ensuring everything is in working order. I also decorate rooms when they become vacant.

I enjoy spending time talking to residents when I’m working in their rooms and supporting the care team. I may have my week planned out but sometimes my work can be very reactive, you never really know what you’re going to walk into in the morning, this is why I love working here.

I have enjoy the opportunity to do activities with residents such as gardening, indoor play and dancing. Outside of work, DIY is my main hobby. 

 

Martin Bradley, Maintenance at Saxonwood care home in Battle

Scheme Manager

chloe smiling and talking on the phone

I love working with older people and hearing their life’s experiences. I enjoy supporting residents to live independently and enriching their lives. 

I support residents who live in our rented and leasehold housing. I take care of the health and safety of my sites and support residents to access benefits and support. 

I enjoy providing a high standard of service to residents and putting residents at the heart of everything I do.

Chloe, Scheme Manager.

Angela and Maureen are ACE

And the winners of Oakwood Court's ACE Award for ‘Achieving Customer Service’ goes to two fabulous members of staff Angela and Maureen! 

Residents, families, visitors and colleagues of Oakwood Court care home in Haywards Heath vote every quarter for an ACE champion, thank you to everyone who took part. Some of the wonderful comments on their nominations were:

Maureen:

"Maureen goes above and beyond her duties!"

"For always doing little extra tasks when on shift to help out"

"For completing the memory boxes for residents in her own time and finding the little bits to go in them that make it extra special"

Angela:

"For being so kind to my mum and for all the washing! You work so hard!"

"Goes the extra mile for the residents and is kind and compassionate"

"Consistently brilliant at all roles and responsibilities and forever happy and smiling"

Congratulations!

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