I support the Care Home Manager with all the administration at the home. This includes for example completing forms for new residents and staff, collating the residents’ activity calendar, paying invoices, helping to manage the budget, completing and submitting payroll and liaising with support services in Seaford.
I’m the first point of contact for everyone who walks through the door so I welcome friends and families of residents, doctors, nurses, tradesmen and I take care of all the telephone calls. Some of my colleagues say “I’m the glue that holds the home together!”
This is a very busy role and I have the freedom to complete my work, be with the residents and interact with staff. We’re a good team here.
Jessica at Oakwood Court care home, Haywards Heath.
I take care of the day to day maintenance of the building making sure all the checks have been done, including fire and gas safety and electrical testing. My role also includes tasks such as unblocking shower wells, checking light bulbs and cleaning the bins. There is generally a lot of cleaning involved and ensuring everything is in working order. I also decorate rooms when they become vacant.
I enjoy spending time talking to residents when I’m working in their rooms and supporting the care team. I may have my week planned out but sometimes my work can be very reactive, you never really know what you’re going to walk into in the morning, this is why I love working here.
I have enjoy the opportunity to do activities with residents such as gardening, indoor play and dancing. Outside of work, DIY is my main hobby.
Allan Manalo at Oakwood Court care home, Haywards Heath.
I love working with older people and hearing their life’s experiences. I enjoy enriching their golden years - making them easier and more pleasurable.
I've worked in a variety of care settings for many years. Care in the Community with profoundly physically disabled people and some with brain acquired injuries, before I started at Sussex Housing & Care.
Since working here I have been a manager at Saxonwood Care Home and then moved to become a Scheme Manager.
I enjoy providing a high standard of service to residents."
Fiona, Scheme Manager for Ashleigh Glegg House and Falfield in Seaford.
Congratulations to Care Assistant Andreea, Night Care Assistant Virgil, and Kitchen Assistant Wandee who have each received our ACE award for Achieving Customer Excellence, recognising outstanding care home staff who are committed to the delivery of high quality services and personalised care.
The Sussex Housing & Care ACE awards celebrate excellence in the quality of care we provide, by recognising individuals that go the extra mile to make a difference to the lives of our residents.
“We are extremely proud of our staff family at Sussex Housing & Care”, says Amanda Hodge, Director of Housing & Care. “Every day in our homes and schemes across Sussex we have seen examples of teams that have gone above and beyond to keep our residents safe, often putting themselves before their own families. We are very lucky to have such a supportive and devoted group of people and the ACE awards are an important opportunity to celebrate the positive work going on in our homes. Our teams should be proud of the difference they have made to people’s lives.”
Team members received votes from residents and colleagues alike. It was clear how much residents and their families appreciate the efforts of staff to keep their loved ones safe and how much staff have supported one another throughout the past year.
Andreea is ACE because always go the extra mile by creating lovely activities for residents and is always willing to help no matter how hard the task. She’s kind, cheerful, caring, always smiles and patient. Andreea always puts colleagues and residents before herself and works hard, putting every effort into everything she does. Always innovative and implementing new interests for our residents.
Virgil had some amazing feedback including;
“Virgil is kind, caring and cheerful.”
“Virgil is a good team member, honest, positive, reliable, organised, funny and really cares about residents.”
“Gigi is a great carer, helps all the time and works really hard to make sure that everyone is happy and safe.”
Wandee received some lovely comments and support including;
“Wandee is very pleasant and will help with anything. I miss her when she’s not on duty.”
“Wandee always goes the extra mile. She’s very kind, helpful and caring.”
“Resident orientated, Wandee will help everybody, always positive and caring.”
“Wandee works hard and always puts residents first.”
“Wandee is devoted to her job and feeds us delicious food!”
Thank you and many congratulations to all our ACE winners at Saxonwood.